WHAT WE PROVIDE

OUR SERVICES

Our goal at REFRESH SALON is to have you feeling your best self! We want you to leave our chairs feeling confident, beautiful, and understood. Before your appointment begins, every stylist will have a mini consult to ensure desired look. During this consult, please feel free to ask for a estimated quote for your service.

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OUR FAVOURITES

OUR FAMILY

MEET THE TEAM

CHECK OUT THE GIRLS' PORTFOLIOS BY CLICKING THIER PHOTOS!

SALON POLICIES

NEW CLIENTS

We kindly ask all NEW clients to book a complimentary consultation preliminary to their appointment time, in hopes to create comfort and trust before beginning your colour service with your stylist.

All new clients will be asked to provide a deposit fee which will be used towards your service on the condition that the appointment time is met. This deposit will be used as a credit on the client’s account, which will go towards your service. In the context of a less than 48 hour notice cancellation or no show, a cancellation fee of said deposit will be owed to the salon.

NO SHOWS OR LAST MINUTE CANCELLATIONS

Every client is now given a three-strike rule. This rule means that after three cancellations (less than 48 hour notice) or no shows, the client is now asked to be booked with a different stylist to ensure top quality service, while also respecting our staff and their valued time.

GRACE PERIOD WITH UNSATISFIED SERVICES

In the situation that clients are not satisfied with their service, a 48 hour grace period is given. In this time frame, clients must contact the salon or stylist to gain further steps.

SALON ETIQUETTE 

Refresh Salon is a kind, warm, and inviting environment, we ask our clients to show the same respect and treat all our stylists with equivenlent courtesy. Physical or verbal abuse towards staff or other clients will not be tolerated in any form. If there is a problem regarding a staff member, client, or general salon etiquette, please contact the owner or our management team.